Glossary of words used:
* ‘We’, ‘Us’, ‘Sophies Soaps’ and ‘our’ relate to www.sophiessoaps.co.uk
We promise that unless legally required to do so, we will not otherwise share, sell or distribute any of the information provided without your consent.
We may collect information about you from posts, emails or voice messages we receive from you. We may also store details of the transactions you have carried out through our site and execution of your orders. We may also keep details of your visits to our site, including but not limited to traffic, location and search data for statistical analysis.
When you visit, register or place an order with ‘us’ (www.sophiessoaps.co.uk) you may be asked for financial details including but not limited to payment details (via PayPal); all our financial transactions are handled via PayPal on their own site and ‘we’ (www.sophiessoaps.co.uk) will never have access to or store your payment details.
The information you provide to ‘us’ allows us to process any orders that you place and to communicate with you throughout. It will help us to support you throughout your experience with ‘us’.
We may use this information to help us improve our products and services.
On occasion we may send out promotional Emails about new products, special offers or other information that we think you might like, We promise not to use your details for spam and if at any stage you no longer wish to receive Emails from us please let us know via our contact page or where applicable use the unsubscribe link found at the footer of your Email message.
The information you provide us may be accessed by or given to third parties who help us in the processing and fulfilment of orders.
By submitting your personal information to us, you agree to this transfer, storing or processing.
We may pass summative information on the usage of our website to third parties but this data will relate to general internet usage and cannot solely be used to identify any one individual.
PayPal may as for additional information when handling your transaction. This information will be governed by PayPal’s own security and privacy policies.
Under the data protection act 1998, you may request details of any personal information which we hold about you, this can incur a small fee which will be stated at the time of request; if you would like a copy of the information held please request this using the contact form and we will reply accordingly.
In the event that ‘we’ are sold or merged with another business, your information may be disclosed to our new business partners or owners. We will always attempt to notify you of any changes concerning this.
This site may include links to and from other sites, by following these links you are agreeing to the respective sites own terms and policies; ‘we’ hold not obligation or further contract once you have left the pages of our site and accept no responsibility or liability for the contents of these sites or their terms.